Privacy Policy

Privacy Policy

Last updated: October 6, 2026

Shohor ("we", "us", "our") operates the online marketplace at https://shohorbd.com ("the Site"). This Privacy Policy explains what information we collect when you use the Site, how we use it, and the choices you have.

1. Information We Collect

a) Information you provide directly:

• Account information: name, email address, phone number, and password (stored in encrypted form) when you register.
• Social login information: if you log in with Google or Facebook, we receive your name, email address, and profile picture from that provider, as permitted by the permissions you approve.
• Order information: shipping name, address (city/area), phone number, and order history when you place an order.
• Support communications: messages you send us through contact forms, email, or chat.

b) Information collected automatically:

• Device and browser type, IP address, pages visited, time spent, and referring URLs, collected through cookies and analytics tools (including Google Analytics).
• We do not collect or store your payment card details. Online payments are processed securely by our payment partners.

2. How We Use Your Information

• To create and manage your account, including social login authentication.
• To process, ship, and deliver your orders and provide customer support.
• To improve the Site, personalize your experience, and analyze usage trends.
• To send order updates and, with your consent, promotional offers. You may opt out of marketing messages at any time.
• To prevent fraud and comply with legal obligations.

3. Cookies

We use cookies and similar technologies to keep you logged in, remember your cart, and understand how the Site is used. You can disable cookies in your browser settings, but some features may not work properly.

4. How We Share Your Information

We do not sell your personal information. We share it only as needed to operate the Site:

• Delivery partners: your name, address, and phone number to deliver orders.
• Payment providers: to process payments securely.
• Analytics and advertising partners: such as Google and Meta, to measure Site performance and show relevant ads. These partners process data under their own privacy policies.
• Legal: if required by law or to protect our rights.

5. Data Retention

We keep your information for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (see Section 7).

6. Your Rights

You have the right to access, correct, or delete your personal information, and to withdraw consent for marketing communications. To exercise these rights, contact us at the email below.

7. Data Deletion Instructions

If you want us to delete your account and personal data (including data received through Google or Facebook login), email us at shohorbd.com@gmail.com from your registered email address with the subject "Delete My Data". We will delete your data within 7 working days and confirm by email, except for records we are legally required to retain (e.g., tax invoices).

8. Children's Privacy

The Site is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

• Email: shohorbd.com@gmail.com
• Website: https://shohorbd.com